SEO Strategy: Google Says Employees Change Search Rankings

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The Financial Times posted several articles on "Google's Black Box" this week:

Richard Waters:

In an office in Santa Monica, wedged between downtown Los Angeles and the Pacific Ocean, the future of the media industry is being drawn up.

Demand Media is a company created specifically for the Google Age. It tracks the queries entered into search engines to find out what users are interested in, then hires freelance writers at rock-bottom rates to rush out articles to meet the need.

To make sure these articles appear high up in the results when similar searches are done in future, it uses the techniques of search engine optimisation - the term given to the art of designing a web page so that it is accorded a higher ranking by Google's algorithm. It also makes money by displaying adverts alongside its articles from Google's advertising system.

The fact that content factories are being created to ride on the back of search engines highlights an uncomfortable paradox.

Google's search engine formula marks an ambitious attempt to model the real world in mathematics, identifying its users' needs and desires and delivering the best information from the web in milliseconds. But as its influence across the web grows, Google's algorithm is starting to shape the world it describes.

Tom Foremski:
Groups magnify chances of Google hits:
Companies with a high page rank are in a strong position to move into new markets. By "pointing" to this new information from their existing sites they can pass on some of their existing search engine aura, guaranteeing them more prominence.

This helps companies such as AOL and Yahoo as they move into the low-cost content business, says Mr Bonnie. "They can use their Google page rank to make sure their content floats to the top," he says.

Google's Mr Singhal calls this the problem of "brand recognition": where companies whose standing is based on their success in one area use this to "venture out into another class of information which they may not be as rich at". Google uses human raters to assess the quality of individual sites in order to counter this effect, he adds.

I've known about this for several years but wasn't able to get anyone from Google on the record. These Google employees have the power to promote or even completely erase a site from the Google index.
Scott Cleland:
Wow. After a decade of passionate public representations that Google's vaunted search algorithm is "neutral' and unbiased, we now learn it has substantial regular human intervention to discriminate what site gets what ranking, who gets found and who does not, and who wins and who loses in the business of online content.
The explosion in mobile apps, including our broker iPhone/iPad/iPod app, is changing everything online.

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This page contains a single entry by Jim Zellmer published on July 13, 2010 9:37 PM.

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