Trust in Peers (Social Media) Declined from 47% to 27 - Edelman Trust Barometer

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Tom Foremski:

We share a common belief that trust is an important currency in today's world especially in the digital realm.

Trust, we are taught, is hard won. It takes a long time to establish trust yet it can be destroyed in minutes.

But is that really true?

I've been looking at the Edelman Trust Barometer reports and it shows that trust in businesses, in media both social and traditional, in NGOs, in governments, jumps up and down by large margins from year to year.

I've been particularly interested in trust in social and traditional media. In the latest report, trust in peers, which represents social media, plunged by 20 points from 47 percent of those surveyed in the prior year, to 27 percent. Trust in other forms of media also fell by large margins.

Fascinating, though not really surprising given the amount of social media "spam" circulating around the internet. Useful, timely content and commentary will always add value. Spam clearly detracts.

Details here: 3MB Edelman PDF, website.

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This page contains a single entry by Jim Zellmer published on February 4, 2010 9:00 AM.

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